Data Protection & Compliance

Our Commitment

We treat session content, profile data, and health-related information as confidential. Access is restricted to authorized personnel and the counsellors involved in your care.

Security Measures

• Encrypted connections (HTTPS/TLS) for all data in transit.
• Role-based access controls and row-level security on database records.
• Audit logging for administrative actions on sensitive data.
• Secure payment processing through certified payment partners.

Counsellor Obligations

Counsellors on YouMat agree to maintain client confidentiality, use session data only for providing care, and follow applicable professional ethics and local regulations.

Indian Regulations

We comply with applicable Indian laws including the Information Technology Act, 2000 and Telehealth Practice Guidelines. We continue to align our practices with evolving digital health privacy standards in India.